Welcome to the Office of Social Services Appointment Scheduler for:
Rent, Mortgage, and Energy Assistance
LIHEAP APPLICATIONS (NON-CRISIS) ARE AVAILABLE ONLINE.
EMAIL ADDRESS IS REQUIRED
A link to the online non-crisis application will be sent via email and text after an appointment is scheduled. Click "Book New Appointment".
Click link for an instructional video to setup your account: https://youtu.be/EM834CNslYo
Click here for a step by step guide to the online application instructions
If you are unable to complete the online application, you can download the application from the website: LIHEAP Application Click Here, or pick up an application from your nearest community center (Community Center Locations Click Here). You must still provide a valid photo identification as well as the documents requested on the application.
All scanned documents must be clearly scanned. If documents are unclear, it may cause a delay in processing your application.
Note: When sending a picture of the bill, please be sure the picture is clear, easily legible, and all four corners of the document (the full page) are in the picture. It is recommended you take the picture in a well-lit area with the camera held directly over the form. Do not hold the form, lay it on a flat surface and take the picture.
Households reporting zero income must provide additional documentation. See form links below:
LIHEAP ZERO INCOME STATEMENT FORMS CLICK HERE
(Completed by all household members 18 and over without income)
LIHEAP ZERO INCOME SUPPLEMENTAL SHEET CLICK HERE
(Complete by Head of Household only with no income)
STATEMENT OF CONTRIBUTIONS CLICK HERE
(Completed by the person who contributes to cover household expenses)
FOR ASSISTANCE WITH A UTILITY DISCONNECT NOTICE
Call: 225.358.4561
Customers MUST have a disconnect notice to apply.
LIHEAP Frequently Asked Questions @ www.brla.gov/oss for additional help.
List of Docs to Provide
Failure to provide all required documentation will delay your assistance. We require below documents:
Please note after reviewing your documents we may request additional information to complete your application.
City of Baton Rouge's Office of Social Services seeks to reduce poverty and help low-income citizens of the City of Baton Rouge to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (225) 427-8822 and following the instructions.