Thank you for contacting the Office of Social Services. If you are in need of utility, rent or mortgage assistance, please accept our sincere apology for any delay you may be experiencing in scheduling an appointment. Due to COVID-19, we are receiving increased requests for services. Thanks for your patience and understanding. Please be assured we are working diligently to meet the needs of our community.
Due to the COVID-19 pandemic, we are not conducting face to face appointments at this time. You may schedule a phone appointment to receive services, and one of our staff members will give you a call at your scheduled appointment time.
Failure to provide all required documentation will delay your assistance. We require below documents:
Please note after reviewing your documents we may request additional information to complete your application.
City of Baton Rouge's Office of Social Services seeks to reduce poverty and help low-income citizens of the City of Baton Rouge to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (225) 427-8822 and following the instructions.