Thank you for contacting the Office of Social Services. If you are in need of Utility, Rent or Mortgage Assistance, you may begin by scheduling an appointment online at Please be advised that we are working diligently to assist all applicants. We ask that you book an appointment online or via phone and a Staff Member will be assigned to you in the order received. Eligibility for all programs is subject to program calendars, funding availability, appointment availability, verifiable household income and family size.
List of Docs to Provide
Failure to provide all required documentation will delay your assistance. We require below documents:
Please note after reviewing your documents we may request additional information to complete your application.
City of Baton Rouge's Office of Social Services seeks to reduce poverty and help low-income citizens of the City of Baton Rouge to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (225) 427-8822 and following the instructions.